FAQ
- Is there a shuttle service from the airport to the hotel?
-
Yes, we offer a shuttle service from the airport to the hotel and from the hotel to the airport. The price is 12€ (year 2011) and you can book this service at +34 91 521 54 55.
- Which is the nearest subway station to the hotel?
-
Subway stations Santo Domingo (L2) and Callao (L3). For further information refer to http://www.metromadrid.es/es/index.html
- Does the hotel have car parking?
-
We don’t have our own parking lot, but there are several public car parking spaces in the vicinity.
- Can guided tours or visits be arranged?
-
We offer excellent tourist information about the city and surrounding area and you can hire guided tours and visits, as well as purchase tickets for various events.
- How much is a taxi from the airport to the hotel?
-
About 30€, 35€ (year 2011).
- Is it possible to have my boarding pass printed?
-
There is an internet access point in the lobby where you can print your documents 24 hours a day.
- Can I leave my luggage at the hotel after check-out?
-
Yes, we offer this facility.
- What time is check-in and check-out?
-
12:00 noon.
- Are there non-smoking rooms?
-
Yes. Please request a non-smoking room in advance.
- Is there a lift?
-
The hotel has six floors and lift/elevator.
- What languages are spoken at the front desk?
-
Spanish and English.
- Can I leave the room late?
-
Subject to availability; ask at the front desk.
- Are there any banks close to the hotel?
-
Yes. You can find the most important banks near the hotel.
- Is there air conditioning in the rooms? Does it work all year round?
-
Yes, both cold and warm air conditioning all year round.
- Do you offer high speed internet access for laptops in rooms?...
-
... Is it wireless?
Yes.
- I am travelling to attend a trade fair at IFEMA. Is it easy to get there from the hotel?
-
The hotel is in the downtown, 20 minutes by car from the trade fair park.
- Where can I rent a car?
-
At the front desk of the hotel.
- Where on the internet can I find information about the city?
|
|
|
BEST WESTERN Hotel Los Condes. Libreros, 7 - 28004 Madrid Spain |
|
